EAP5104 Conflict Management in Educational InstitutionsBahçeşehir UniversityDegree Programs ELECTRICAL AND ELECTRONICS ENGINEERINGGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
ELECTRICAL AND ELECTRONICS ENGINEERING
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
EAP5104 Conflict Management in Educational Institutions Spring 3 0 3 8
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi ATAKAN ATA
Course Lecturer(s): Dr. Öğr. Üyesi BURÇAK ÇAĞLA GARİPAĞAOĞLU
Assoc. Prof. EBRU OĞUZ
Dr. Öğr. Üyesi SABİHA DULAY
Recommended Optional Program Components: none
Course Objectives: Aim of the course on the management and resolution of conflict in organizations to provide information and analysis, managers and staff to contribute to the development of conflict management skills, to gain awareness.

Learning Outcomes

The students who have succeeded in this course;
I. Conflict is accepted as a part of everyday life and to help prevent the conflict from becoming too destructive processes to know, would be to try and improve the overall recovery.
II. Conflict in the external environment and internal environment in which it operates, taking into account the solution approaches to analyze problems, understand and be able to produce long-term solutions.
III. In the long term, taking into account the environmental aspects of the conflict-solving skills yapılandırabilecek and necessary to ensure that the rule change / transformation propose.
IV. Conflict and Conflict Management and conflict management strategies in line with the discovery of a sense of responsibility, ability to comprehend and their solutions in the light of the entity will be able to ensure the long-term.

V. The sources of conflict in individual and team-based learning process is the process of communication, mediation, control sample and research will have acquired a variety of skills.

Course Content

Course content; organizations to manage the conflict to reach this logic techniques and logic development and analysis of an administrator or a higher qualification of candidates won their institutions sezinleyip conflict conflict is to use the basic tools needed to manage.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction Meeting, giving information about the course
2) Introduction to the Concept of Conflict What is Conflict?
3) conflict Properties Stages of Conflict, Types of Conflict, Resources, Results
4) Conflict Management Strategies Integration, To comply obedience
5) Conflict Management Strategies Conflict Management, The Removal of conflicts, Factors Affecting Collisions,
6) Conflict Management Strategies domination, avoidance,
7) Conflict Management Strategies Mutual Compromise Settlement-making, Selection of appropriate strategies,
8) Mid term exam -
9) Control the temper of the conflict Feeling of anger, responses, Awareness, The reason for Strengthening of the individual himself, Expressing anger,
10) Contact the Process of Conflict Perception of the message, Confidence Building, listening
11) mediation Third Party Roles in the conflict, Support Roles, Roles of the Agreement, Mediation Formats Process,
12) Discussion of Disputes negotiation, Bargaining Concepts, Decision Making, Pre-Conditions, preparation, interests, rights, Power, Principled Negotiation,
13) A Study on Conflict Management in Schools Olat Critical Analysis Technique, Conflict Issues and Causes, Management Strategies, Effects of the conflict,
14) Case Analysis Report -
15) Case Analysis Report -
16) final exam -

Sources

Course Notes / Textbooks: Atay, Osman, İşletme Programı Ders Notları, Kahramanmaraş Sütçü İmam Üniversitesi
Aydın, Mustafa, Eğitim Yönetimi, Hatipoğlu Yayınevi, Ankara 1991

Canlı, Ebru,“Örgütlerde Kişilerarası Çatışmalar”, İ.Ü. S.B.F. Psik. Böl.,Y. Lisans Tezi, 2
Kindler, Herbert S., İş Yaşamında Anlaşmazlıkların Yapıcı Çözümü, Rota Yay., İst. 1997
Onaran, Oğuz, Örgütlerde Karar Verme, A.Ü. S.B.F. Yayınları No:321, Ankara 1971
Öncü, Ayşe, Örgüt Sosyolojisi, Sosyal Bilimler Derneği Yayınları : G- 7,Ankara 1976
Sabuncuoğlu,Zeyyat, Örgütsel Psikoloji, Alfa Kitabevi, Bursa 1998
References: -

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 14 % 10
Midterms 1 % 30
Final 1 % 60
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 14 4 56
Presentations / Seminar 4 3 12
Project 6 8 48
Quizzes 2 2 4
Midterms 1 15 15
Final 1 15 15
Total Workload 192

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Adequate knowledge in mathematics, science and electric-electronic engineering subjects; ability to use theoretical and applied information in these areas to model and solve engineering problems.
2) Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modeling methods for this purpose.
3) Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues, according to the nature of the design.)
4) Ability to devise, select, and use modern techniques and tools needed for electrical-electronic engineering practice; ability to employ information technologies effectively.
5) Ability to design and conduct experiments, gather data, analyze and interpret results for investigating engineering problems.
6) Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
7) Ability to communicate effectively in English and Turkish (if he/she is a Turkish citizen), both orally and in writing.
8) Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
9) Awareness of professional and ethical responsibility.
10) Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
11) Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.