INDUSTRIAL PRODUCTS DESIGN | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
ISM5212 | Quality Management | Fall | 3 | 0 | 3 | 12 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | Turkish |
Type of course: | Non-Departmental Elective |
Course Level: | Bachelor’s Degree (First Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Assoc. Prof. AHMET BEŞKESE |
Course Lecturer(s): |
Assoc. Prof. AHMET BEŞKESE |
Recommended Optional Program Components: | N.A. |
Course Objectives: | The aim of the course is to provide the fundamentals of quality management including statistical quality control. The course covers causes of variation, statistical process control, control charts, quality control tools and techniques. The managerial and organizational aspects of quality, total quality management (TQM), quality awards, quality assurance systems, the IS0 certification process, six-sigma and the DMAIC process are also covered. Applications with statistical software packages are also utilized. |
The students who have succeeded in this course; I. Discuss quality, quality improvement and different dimensions of quality. II. Describe the quality management philosophies of Deming, Juran, Feigenbaum and Crosby. III. Discuss TQM, six-sigma, ISO standards and quality awards. IV. Explain the steps of DMAIC. V. Recognize the chance and assignable causes of variability in a process. VI. Use the basic process improvement tools of statistical process control. VII. Evaluate confidence intervals for one sample and for comparing two samples. VIII. Construct different types of control charts for variables. IX. Analyze process capability using control charts. X. Construct different types of control charts for attributes. |
The course covers acceptance sampling, types of sampling plans, causes of variation, statistical process control, control charts, quality control tools and techniques. The managerial and organizational aspects of quality, total quality management (TQM), quality awards, quality assurance systems, the IS0 certification process, six-sigma and the DMAIC process are also covered. |
Week | Subject | Related Preparation |
1) | Introduction to Quality: basic definitions and historical development of quality and quality improvement | |
2) | Relation between quality and productivity, quality costs, quality management philosophies | |
3) | Management Aspects of Quality: TQM, ISO, Six-sigma | |
4) | Management Aspects of Quality: DFSS, Lean, DMAIC process | |
5) | Tools and Techniques for Quality Control and Improvement | |
6) | Statistical Inference about Product and Process Quality | |
7) | Statistical Inference about Product and Process Quality | |
8) | Midterm | |
9) | Control Charts for Variables: Xbar-R, Xbar-S, I-MR control charts | |
10) | Control Charts for Variables: CUSUM, EWMA control charts | |
11) | Process Capability Analysis using Control Charts | |
12) | Control Charts for Attributes: p, np control charts | |
13) | Control Charts for Attributes: c, u control charts | |
14) | Project presentations |
Course Notes / Textbooks: | Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund, 2011. Managing, Controlling, and Improving Quality, John Wiley & Sons, 1st Edition |
References: | Douglas C. Montgomery, 2009. Statistical Quality Control: A Modern Introduction, John Wiley & Sons, 6th Edition |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 4 | % 10 |
Project | 1 | % 20 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
Total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 3 | 42 |
Study Hours Out of Class | 14 | 2 | 28 |
Presentations / Seminar | 1 | 10 | 10 |
Project | 1 | 40 | 40 |
Homework Assignments | 4 | 10 | 40 |
Midterms | 1 | 15 | 15 |
Final | 1 | 20 | 20 |
Total Workload | 195 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Having the theoretical and practical knowledge proficiency in the discipline of industrial product design | |
2) | Applying professional knowledge to the fields of product, service and experience design development | |
3) | Understanding, using, interpreting and evaluating the design concepts, knowledge and language | |
4) | Knowing the research methods in the discipline of industrial product design, collecting information with these methods, interpreting and applying the collected knowledge | |
5) | Identifying the problems of industrial product design, evaluating the conditions and requirements of problems, producing proposals of solutions to them | |
6) | Developing the solutions with the consideration of social, cultural, environmental, economic and humanistic values; being sensitive to personal differences and ability levels | |
7) | Having the ability of communicating the knowledge about design concepts and solutions through written, oral and visual methods | |
8) | To identify and apply the relation among material, form giving, detailing, maintenance and manufacturing methods of design solutions | |
9) | Using the computer aided information and communication technologies for the expression of industrial product design solutions and applications | |
10) | Having the knowledge and methods in disciplines like management, engineering, psychology, ergonomics, visual communication which support the solutions of industrial product design; having the ability of searching, acquiring and using the knowledge that belong these disciplines when necessary. | |
11) | Using a foreign language to command the jargon of industrial product design and communicate with the colleagues from different cultures | |
12) | Following and evaluating the new topics and trends that industrial product design needs to integrate according to technological and scientific developments |