PRIVATE SECURITY AND PROTECTION (TURKISH) | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
ENM5410 | Customer Relations Management | Spring Fall |
3 | 0 | 3 | 12 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Associate (Short Cycle) |
Mode of Delivery: | |
Course Coordinator : | Prof. Dr. YAMAN ÖMER ERZURUMLU |
Recommended Optional Program Components: | None |
Course Objectives: |
The students who have succeeded in this course; |
Week | Subject | Related Preparation |
1) | Financial world, the relation between accounting and finance. The differences and how they influence each other | Keown Chapter 1 Horngren Chapter 1 |
Course Notes / Textbooks: | |
References: |
Semester Requirements | Number of Activities | Level of Contribution |
Total | % | |
PERCENTAGE OF SEMESTER WORK | % 0 | |
PERCENTAGE OF FINAL WORK | % | |
Total | % |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 5 | 70 |
Study Hours Out of Class | 14 | 2 | 28 |
Homework Assignments | 8 | 4 | 32 |
Midterms | 2 | 3 | 6 |
Final | 1 | 3 | 3 |
Total Workload | 139 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Upon the completion of the program, the students will be able to; Utilize the theoretical information they have acquired in private security sector | |
2) | Develop the skill of working in a team cooperatively | |
3) | Develop the skill of identifying and analyzing the vocational problems of private security and resolving them effectively. | |
4) | Develop the behavioral consciousness of occupational ethics and sense of responsibility | |
5) | Develop an awareness for life long learning and physical progress | |
6) | Develop the skill of having information about daily problems and developments about private security. | |
7) | Comprehend the laws and regulations of the sector. | |
8) | Develop the skill of effective communication. | |
9) | Develop the skill of adopting the security technologies. | |
10) | Develop the skill of planning and practicing vocational processes. | |
11) | Develop the skill of having entrepreneurship personality | |
12) | Develop the skill of communicating in the private security sector in a foreign language. |