AMERICAN CULTURE AND LITERATURE
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
PIH5113 Crisis Communication Fall 3 0 3 8
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. ÇİSİL SOHODOL
Course Lecturer(s): Assoc. Prof. BURCU EKER AKGÖZ
Prof. Dr. ÇİSİL SOHODOL
Recommended Optional Program Components: None
Course Objectives: This course will give the information about the nature and characteristic of negotiation and crises from the level of individual decision-making, the corporation, and the government. Also an introduction to the theoretical and practical literature on crises, their management and prevention methodologies with an emphasis on negotiation strategies will be given. A review of key case studies of crisis management will also be done.

Learning Outcomes

The students who have succeeded in this course;
I. define basic terms of crisis communication
II. identify the dimensions of crisis communication
III. explain terms of crises
IV. define types of crisis
V. identify organizational change, total quality management, strategic planning and management
VI. analyze the development of crisis communication
VII. develop pre-crisis strategies and tactics
VIII. develop strategies and tactics for period of crisis and post crisis
IX. define the role of pr in crisis communication
X. explain the process of crisis communication

Course Content

This course will cover the definitions of crisis, the dimensions, types and terminologies will also be covered. Important steps in crisis management will be examined and analyzed.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) What is a Crisis?
2) Conceptual Dimensions of Crises
3) Terms of Crisis
4) Types of Crisis
5) Related Field with Crisis Management
6) Crisis Management Strategy and Models
7) Pre-Crisis Management
8) Period of Crisis and Post-Crisis
9) Crisis and Media
10) Crisis Communication and Public Relations
11) Digital crises
12) Case Studies
13) Case Studies
14) Wrap-up and Disccusion

Sources

Course Notes / Textbooks: Kaynaklar dönem başlangıcında öğrencilere sağlanacaktır.

Course materials will be provided in the beginning of semester.
References: Crisis Communication Plan Components and Model: Crisis Communication Management Readliness

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 3 % 30
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Homework Assignments 9 45
Midterms 7 32
Final 7 35
Total Workload 154

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Upon graduation, students will acquire key skills and attributes to conduct research to use research tools, to solve problems, to communicate effectively and to transfer skills to the workplace.
2) Upon graduation, students will have developed the ability to discuss key issues in fluent English.
3) Upon graduation, students will have developed the ability to compose written documents in English with a mature prose style. 4
4) Upon graduation, students will have gained broad knowledge of the American and English literary canons. 4
5) Upon graduation, students will have developed the ability to analyze, synthesize and criticize sophisticated works of American and English literature. 4
6) Upon graduation, students will have achieved in depth the understanding of contemporary American culture. 3
7) Upon graduation, students will have developed the ability to draw links among diverse literary texts and documents and establish critical connections and adopt an interdisciplinary attitude. 3
8) Upon graduation, students will be able to develop new projects individually or in teams. 3
9) Upon graduation, students will be able to apply their knowledge into their lives for interdisciplinary problem-solving and solutions. 4